Responsibilities & Deliverables:

Your deliverables as a Business Consultant will include, but are not limited to, the following :

• Interact with clients, consultatively, to determine project requirements and needs analysis.
• Establish and/or assist the client with configuring system parameters and controls based on the client's business practices and processes; recommend best practices; review setup with clients and gain client acceptance.
• Conduct data analysis and mapping activities for assigned applications if applicable. Analyze source data files and map data to target application for use by technical resources to develop program
• Test and troubleshoot system configuration and functionality.
• Validate new system input, output, and connectivity. Identify, research, and assist in resolving any issues with technical resources.
• Record accurate and timely accounting of time spent on project-related activities.
• Follow the established project, departmental, company procedures, and quality standards.
• Update internal documentation as applicable.
• Provide subject matter expertise to internal staff including, but not limited to, sales, development, support, training, professional services as needed.
• Maintain, enhance, and broaden knowledge and skills of software applications and industry practices.

Required Experience :

• Minimum of 3 years of experience in the relevant areas of expertise, preferably for a software company.
• Client facing service experience required.
• Software implementation, support, or training experience strongly preferred.
• Experience with project operations and management disciplines preferred.